To submit a notification of an accident or a diagnosedillness you can by logging in to self-service www.invl.com -> INVL Self-service -> E-Life section “Atsitikus įvykiui“.
If you do not have the opportunity to connect to self-service or encountered difficulties filling the application, please call us at 8 700 55 959 and we will provide you with all the necessary information.
Regarding notification about death of the insured person or policyholder, we recommend you to contact customer service specialists first.
Documents must be delivered within a month of the date the insured event happened. Notification of the death of the insured must be given within 1 year of the insured person’s death.
Documents may be submitted to INVL Life UADB in Vilnius (at Gynėjų Street 14), Kaunas (at Jonavos g. 7, Sector B), or Klaipėda (at Minijos Street 19, 2nd floor). Pre-registration by phone is required.
After receiving all the documents needed to investigate the event, the insurance rules require us to pay the insurance benefit within 30 days, but we will try to pay as soon as possible insofar as we are able.
For death of the insured or death of the insured resulting from an accident: